Frequently Asked Questions (FAQ) - Charming Glamour

1. How can I place an order?

You can easily place an order through our website. Select the products you want, add them to your shopping cart and follow the instructions to pay.

2. Which payment methods are accepted?

We accept a variety of payment methods including credit cards, PayPal and bank transfers. Simply select your preferred payment option during the checkout process.

3. Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your delivery.

4. What if I am not satisfied with my purchase?

Your satisfaction is important to us. If for any reason you are not satisfied with your purchase, please contact our customer service. We will do our best to resolve the issue and find a satisfactory solution.

5. Is there a return policy?

Yes, we offer a return policy. If you would like to return an item, please notify us within 30 days of receiving the item. For more information, please visit our Returns/Exchanges page on our website.

6. How can I contact customer service?

You can reach our customer service via the contact form on our website. Our staff will be happy to answer your questions and help you with any concerns.

7. What material are the charms at Charming Glamour made of?

Our charms are made of high-quality materials such as sterling silver, stainless steel or gold-plated alloys. Each charm is carefully selected to ensure quality and durability.

8. How do I measure my bracelet size?

To measure your bracelet size, you can put a flexible measuring tape around your wrist and read the circumference in centimeters. Another option is to measure a bracelet that already fits well. We recommend wrist circumference +2cm = bracelet size

9. Ring size selection:

- Measure the circumference of the largest finger on which you want to wear the ring. Round the measurement up to the nearest whole millimeter.

- For ring stacking, if you plan to wear multiple rings on one finger, choose a size above your regular ring size to ensure a better fit.

- For wide rings, we recommend choosing one size larger than your normal ring size to ensure a comfortable fit.

10. Where are our perfumes made?

Our perfumes are produced in a renowned manufacturing country in Europe, known for its centuries-old tradition in perfume making.

11. How long does it take to ship our perfumes?

Our fragrances usually take about a week to ship. We place great importance on fast and reliable delivery so that you can enjoy your fragrance as soon as possible.

12. What quality do our fragrances offer?

Our fragrances represent the highest quality in the perfume world. Each bottle is carefully composed to provide a unique and appealing olfactory experience.

13. What makes our fragrances unique?

Our fragrances are more than just a perfume - they are a journey through subtle nuances and fascinating aromas. They open a door to a unique, sensual experience that inspires the senses.

Do you have any further questions? Do not hesitate to contact our customer service. We are happy to help you with any questions you may have about charms, bracelets, bracelet sizes and perfumes.